Collaborations
Shared Business Service: Empowering Minds Matter Clinic to Deliver More
NHS Shared Business Services (NHS SBS) was created in 2004 by the Department of Health and Social Care (DHSC) to deliver corporate services to the NHS.
What This Means for Minds Matter Clinic
At Minds Matter Clinic, our acceptance onto the NHS Shared Business Services (NHS SBS) Mental Health, Learning Disability and Autism framework is more than just a credential—it’s a powerful enabler. It equips us to extend our reach, amplify our mission, and deliver accessible, high‑quality care when and where it’s needed most.
Extending Our Mission Across the UK
With mental health needs rising across the UK—one in four adults and one in ten children experience mental health challenges annually—the demand for effective support has never been clearer. In this context, our inclusion on the SBS framework allows NHS trusts, Integrated Care Boards (ICBs), local authorities, and other relevant organisations to engage our services quickly and compliantly. This means faster access to assessment, diagnosis, therapy, and crisis support for more individuals across communities.
Reducing Waiting Times, Increasing Capacity
NHS SBS’s framework aims to reduce waiting times and boost service capacity through trusted suppliers such as Minds Matter Clinic. By delivering timely care through assessment and diagnosis and talking therapies we are helping to ease the pressure on NHS services and make a tangible difference in people’s lives—often at the moments that matter most.
Aligning with NHS Strategy and Social Value
Our partnership isn’t just operational—it’s strategic. This framework supports the NHS’s Long Term Plan, puts mental health on an equal footing with physical health, and seeks to shift care closer to home—objectives that resonate deeply with our values. The framework’s emphasis on community-based support and social value aligns seamlessly with our belief in compassionate, locally delivered mental health care.
A Tribute to Collaboration and Compliance
We’re immensely proud to be part of this pioneering agreement. Launched in April 2025 and running until April 2029, this framework represents one of the first awarded under the UK’s Provider Selection Regime—ensuring that all contracting remains compliant, competitive, and above board. Our inclusion affirms the quality and value of our services within a robust, recognised national procurement structure.
Why This Matters—At a Glance
| Our Commitment | What It Enables |
|---|---|
| Faster Access | NHS partners can procure our services quickly and compliantly across three defined Lots: Assessment & Diagnosis (Lot 1), Talking Therapies (Lot 2), and Crisis Services (Lot 3). |
| Broader Reach | We can support more people across England through a trusted route to market, helping reduce waiting lists and expand service capacity. |
| Mission Alignment | Our engagement supports national ambitions like increasing mental health access, delivering care closer to home, and achieving equity between mental and physical health. |
| Pride in Partnership | Being a named, approved supplier on this framework underscores our dedication and excellence—and we’re proud to stand alongside NHS SBS in responding to the mental health crisis. |
Final Reflections
At the heart of Minds Matter Clinic is a commitment to reach more people, nurture better outcomes, and relieve strain on the NHS system. Our inclusion in the NHS SBS framework is not merely a milestone—it’s a milestone that empowers us to act, scale, and serve faster and more effectively. We look forward to working even more closely with NHS partners, helping to deliver vital mental health care across the country—today, and in the years ahead.
Minds Matter Clinic joins NHS SBS Framework
NHS Shared Business Services
Services include:
- NHS Talking Therapies (CBT, counselling, guided self-help, interpersonal therapy)
- Self-referral pathways for easy access
- Specialist Autism & ADHD assessments
- Support delivered in-person, by phone, video, or online
NHS SBS is the country’s leading supplier of corporate services to the NHS, they manage over 40 framework agreements covering a wide range of clinical and corporate goods and services.
Please see read statement below:
“Following extensive research and market engagement NHS SBS is pleased to introduce our new Mental Health, Learning Disability and Autism framework of which we understand the need and the urgency with this framework. Mental Health is very prevalent in the news and customers are contacting us regularly, with waiting lists also being referenced in the Long Term Plan, the NHS 2024/25 priorities and the Lord Darzi reports, so we are confident that the framework aligns with customer priorities and will be utilised. Developed with a regional structure, it facilitates both national and SME suppliers, offering a blend of solutions to our customers. We have focussed on encouraging VCSE bid for the framework which will boost partnership between VCSE and NHS along with splitting the lots into the areas of most demand – Assessment and Diagnosis, Talking Therapies and Crisis.”
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